Right of Withdrawal

You can return the goods received without giving reason within a period of 14 days by sending the goods back. This period will begin on receipt of this instruction in text form (e.g. by display of the instruction in the meori® online shop, as letter, facsimile or e-mail), but not prior to receipt of goods at the addresses (in case of repeated delivery of similar goods not prior to the first partial delivery) and not before we have fulfilled our obligations to provide information as defined in Article 246 § 2 in conjunction with § 1 sub-section 1 and 2 of the Introductory Act to the German Civil Code (EGBGB) as well as our duties in accordance with § 312g sub-section 1 clause 1 BGB (Civil Code) in conjunction with Article 246 § 3 EGBGB. Sending off the revocation or the goods in due time will ensure compliance with the revocation period.
 
You have to bear the regular costs of return, if the delivered item correspond to the order ones and if the total amount of the return is under 40 EUR or in case the cost of the item was higher at the time of the contract revocation and you have not paid the difference. In any other case the return of the goods is free of charge.
 
Goods with value under 40 EUR shall be returned postpaid to the following address:
meori® Onlineshop
Querstücken 9
22851 Norderstedt
E-Mail: info@meori.com
Telefax: +49 (40) 80 79 11 02 - 28

In case of a return over 40 EUR, please contact us.
Thank you for your understanding and cooperation.
 
Consequences of revocation
In the event of effective revocation, services or payments received by both parties shall be returned and, as the case may be, benefits that might have been derived from the conclusion of contract have to be reimbursed. If the goods are returned in a deteriorated condition and in case of usage (e.g. benefit of use) where the goods cannot be returned or can only be returned in part or only in a deteriorated condition, you have to pay compensation to us to the extent of the respective value. You only have to pay compensation for the deterioration of goods as far as the deterioration is to be put down to a handling other than what is necessary for the examination of the properties and functionality of the goods. “Examination of the properties and functionality” means the testing and trying out of the respective goods in the same manner as it would be possible and common practice in a shop, for example. Obligations to reimburse payments have to be satisfied within 30 days. For you, this period shall commence on dispatch of the goods or of the revocation and for us on receipt of the returned goods.
Powers of revocation in accordance with §6 do not exist in the following cases:
1. In the event of delivery of goods that have been produced according to the customer's specifications or clearly tailored to the customer’s personal needs, or which, due to their nature, are not suitable for return shipment.
2. In the event of delivery of audio or video recordings or software, in cases where the delivered data carriers have been unsealed by the customer.
3. In the event of delivery of newspapers, journals and magazines.

End of the revocation instruction

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§7 Contract language
German is currently the only contract language available.
 
§8 Miscellaneous
(1) Should any of these General Terms and Conditions or any other provision within the framework of this agreement be ineffective, this shall not affect the effectiveness of the other arrangements.
(2) If the purchaser does not have a place of general jurisdiction within the European Union, Hamburg shall be agreed upon as place of jurisdiction. With regard to entrepreneurs, legal entities under public law or special funds under public law, Hamburg shall be agreed upon as place of jurisdiction as far as permitted by law.
(3) All orders shall exclusively be governed by German law to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods. This shall also apply to cross-border deliveries.
 
§9 Order hotline
By using our order hotline, you can send us inquiries, complaints and claims regarding your orders in our Online Shop. The order hotline is available to you on Mondays to Thursdays from 9:00 am to 5:30 pm and on Fridays from 9:00 am to 3 pm at
Telefon: +49 (40) 80 79 11 02 - 0
Telefax: +49 (40) 80 79 11 02 – 28
E-Mail: info@meori.com
 
As per: Dezember 2013